Privacy Policy

1. Introduction

Welcome to Flint Delivery. We are a delivery platform based in Zurich, Switzerland. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

Flint Delivery is currently in the process of being formally established. All data collection, storage, and processing activities are conducted in accordance with Swiss data protection laws and regulations.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: first name, last name, date of birth, ID verification documents (for rider validation)
• Contact Data: email address, telephone numbers, delivery addresses
• Technical Data: IP address, browser type, device information
• Usage Data: information about how you use our website and services
• Location Data: real-time location for delivery services (riders only)
• Financial Data: payment card details, transaction history, bank account information
• Verification Data: government-issued ID, driver's license (for riders), work permits, background check results

For riders specifically, we collect additional information to validate your identity and ensure the safety of our platform. This includes ID verification, proof of eligibility to work in Switzerland, and other documents required by Swiss law.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

• Provide and manage delivery services
• Process payments and prevent fraud
• Communicate with you about orders and services
• Improve our services and user experience
• Comply with legal obligations

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

All data is stored and processed within Switzerland, ensuring compliance with Swiss data protection laws. We use industry-standard encryption and security protocols to protect your information both in transit and at rest.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under Swiss data protection laws, you have rights including:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to object to processing of your data
• Right to data portability
• Right to withdraw consent

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. You can set your browser to refuse cookies, but some features may not work properly.

8. Third-Party Links

Our website may include links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, or if you encounter any issues, please contact us at:

We aim to respond to all inquiries within 48 hours during business days.